, ​​​​Is Guitar Center Legit? (2023) Your Questions Answered and FAQs The company was founded in Hollywood by Wayne Mitchell in 1959 as The Organ Center, a retailer of electronic organs for home and church use. In 1964, after one of Mitchell’s suppliers informed him that he would also have to carry Vox guitar amplifiers to continue receiving organs, Mitchell added amps and renamed the store The Beatles to capitalize on their popularity. The Vox Center. Association with the Vox brand. In the late 1960s, as other brands such as Marshall grew in popularity, Mitchell changed the name once again, this time to Guitar Center.

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Guitar Center West LA, Pico and Westwood, Los Angeles By 1972, Guitar Center had expanded to eight stores, and eventually opened locations in San Francisco and San Diego, as well as several suburbs of Los Angeles. Ray Sher, the first general manager of the San Francisco store, bought the company from Mitchell in the late 1970s.

Guitar Center History

Guitar Center has the nation’s largest chain of music stores. They have locations in nearly every major city in the US, and they also have a large online presence. So, if you’re wondering whether Guitar Center is legit or not, we can confirm that they are indeed a real business. However, there is a downside. Although Guitar Center is not a scam site, their TruePilot reviews are pretty dismal, with only 1.4 stars out of 201 reviews at the time of writing.

Many of the complaints seem to centre around customer service, and more worryingly, there are a large number of customers who get used to or store demo items when they pay for new products. Things don’t get much better on SiteJabber with a rating of only 1.8 stars out of 91 reviews, indicating that customers are generally dissatisfied. The reviews tell the full story, with comments like “You guys are awful!”, “Stay away”, and “If I could give a zero”. In slightly better news, Guitar Center boasts a 100% TrustScore on Scam Advisor with over 270 positive reviews

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Company Information:

Guitar Center, as we briefly mentioned, is the largest retailer of musical instruments in the United States. They operate an e-commerce website and have 294 physical locations across the country. The company has always been California based. It was in Hollywood in 1959 by Wayne Mitchell, who believe it or not, specialized in organs and operated under the business name “The Organ Center” at the time. In the late 60s, Mitchell’s suppliers began to require that he sell more guitar amplifiers and guitar- products, and as this side of the business took off, the business was Guitar Center. . Today, Guitar Center is in Westlake Village, CA.

What are Some Reasons to Buy From Guitar Center?

Physical Location

Having physical locations in metropolitan areas around the country gives players a chance to try before they buy, which is especially important when buying guitars and amplifiers.

Tools For Almost All Needs

In addition to the advantage of physical locations, Guitar Center carries many different instruments as well as a vast array of supplies for pro audio, studio and DJ equipment.

They do Business

If you’re looking for a new guitar, and you want to trade in an older instrument, you can do so by taking it to your local guitar centre. They’ll inspect it, and give you an appraisal, which can be as credit for a new or used guitar. The pricing method they use is a bit crude – they take recent eBay sales for the same device, and offer you 60% of that price.

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You can absolutely make more by selling it yourself, but that’s the price of convenience. If you trade in your guitar, they’ll even give you 10% off a new guitar – note that the 10% off doesn’t apply to any older instruments you might want to buy.

They Sell Pre-Owned Guitars

As mentioned, Guitar Center does trade-ins, and the instruments they buy go into their pre-owned section. As most guitars depreciate after initial purchase, older instruments can often be found in good condition for much less than the cost of a new example.

They Provide Music Lessons:

In Guitar Center’s physical locations, you are able to sign up and participate in guitar lessons with professional teachers. These are perfect for beginners who want to learn the basics, or even more advanced players who want to sharpen their skills. They also offer online lessons if you prefer to learn from the comfort of your own home!

Good Return Policy

Guitar Center offers a 45-day satisfaction guarantee. If within the first 45 days after your purchase, you decide you are not happy, return the item in its original condition, either by mail or at a physical location, for a full refund. However, there are some exceptions to this policy, so it is to read the fine print before making a purchase you are not 100% sure about.

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FAQs on

How long does a Guitar Center order take?

Guitar Center offers several shipping options including free ground shipping for purchases over $25. Free Ground Shipping usually takes 5 business days, but sometimes it can be as little as 2.

If you really need your item in a hurry, you can choose to upgrade to expedited shipping (at a cost) with options for 2-day or next-day shipping if you’re really in a hurry.

Is Guitar Center a good place to buy a guitar?

If you thoroughly research the guitar you want to buy before you buy and understand any common issues, Guitar Center can be a good place to buy a guitar. Knowing that many customers have received pre-owned or demo models rather than new items, you’ll know to clearly state at the time of your order that you want something factory sealed.

What carriers does Guitar Center use for shipping?

Guitar Center uses the United States Postal Service (USPS) for shipping guitars and any other (except heavy and oversize) items. Customers are with a tracking number after their items are so that they can track the progress of their purchase.

Does Guitar Center sell Gibson guitars?

Guitar Center sells Gibson guitars as well as guitars from many other well-known brands such as Fender, Gretsch, Epiphone, Squier, Jackson, Ibanez, Yamaha, Martin, and Taylor, to name a few.

Is Guitar Center Bankrupt?

No, Guitar Center did not go bankrupt. In November 2020, the brand filed for Chapter 11 bankruptcy, but by December came along with new financing and organizational restructuring that allowed it to emerge.

Does Guitar Center offer discount guitars?

Yes, and they are often very nice. Every day they feature their “Daily Pick”, which is usually heavy, and often featured guitars. Plus, they offer great sales for Black Friday and many other major shopping holidays.

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