Burkedecor.com, Amazing Customer Service and Pleasant Shopping Experience & Trust the Reviews—Burke Decor is a Scam, FAQs

Burkedecor.com:- Burkedecor.com’s home store launched online in 2007 as a small design-oriented boutique. Our website has evolved over the past decade and we now have over 80,000 items in our online catalogue. We offer a team of in-house design professionals to help assist customers with any size decor project. We also provide B2B buying and procurement services to architects, interior designers, hospitality firms, property management companies and contractors.

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BurkeDecor.com is an online boutique shop filled with decorative home products, gifts, furniture and other amenities to make life more enjoyable. With a wide variety of offerings, from the most unique to the most functional home furnishings and luxury pieces for any living space, we hope to make our website a resource for adding to your personal style.

About the Us

BurkeDecor publishes a blog in conjunction with the www.blog.BurkeDecor.com site, written by Los Angeles-based photographer and decorator/designer Alice Flashman, and delivers a bi-monthly newsletter via email to interested customers. Our products have been featured in Blueprint Magazine, CS Interiors Modern Luxury, The Washington Post and many other great online publications like pointclickhome.com, decor8blog.com, fitshipitsare.blogspot.com, habituallychic.blogspot.com, apartmenttherapy.com and more. We are forever grateful to our friendly bloggers and magazines for mentioning us and are happy to provide samples upon request. For press inquiries please contact elise@burkeDecor.com. We also offer a commission-based affiliate program for web-based companies interested in partnering with BurkeDecor through ShareaSale.

Specialities: Our web-based boutique allows visitors to browse by category or brand. We carry accent decor, bath accessories, bedding, candles, furniture, decorative garden decor, kids’ furniture, lighting, mirrors, photographs, pillows, art prints, rugs, serving linens, trays, tabletop accessories and wallpapers from a range of star designers There are more brands. We love the unique and extraordinary items that we source and our customers appreciate them.

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I Wish I Had Read More Reviews: Burkedecor.com

I wish I had read more reviews before ordering. Slow customer service, they wait forever to tell you (after purchase) that an item is out of stock and immediately try to offer an “exchange” instead of refunding you the money. And if you need to return an item, they’ll make it as difficult as possible. Stick with another online retailer.

Pleasant Shopping Experience

I discovered Burke Decor several years ago. They carry a great deal of unique merchandise, some of which you can’t find anywhere else. Their customer service is always prompt, they pack deliveries with care, and their sales make their prices competitive.

Trust the Reviews—Burke Decor is a Scam

I ordered the Stormi media console in August 2022. After several months of delay, I was expecting delivery of the unit on 1/9/23. I prepared the location, changed my work schedule, and cleared my calendar only to find out they sent the wrong item.

Fast forward to 3/11/23–I allowed them to attempt to rectify the shipping failure by reordering and re-shipping the item. Yet, on the delivery date, the drivers showed the wrong box, something that could have been carried by one person. The media console is 72″ W x 18″ D x 27″ H.

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Amazing Customer Service: Burkedecor.com

Ashley was absolutely amazing. I’ve had some of the same experiences as mentioned in the comments but they can indeed be fixed. The thing that saved the relationship was Ashley – literally. She was considerate, and compassionate, solicited feedback, and involved the customer in the solution. Not only that – it was priced to match. So we’ll wait a little longer and most likely Ashley is behind our backs.

I Bought 4 Sets of Wine Glasses

I bought 4 sets of wine glasses, champagne glasses, cocktail glasses and martini glasses. They said my entire order was right there, but customer service eventually called me back to tell me the champagne glasses were back-ordered and would come later.

A glass of wine was cracked. Took a while to reach customer service but I eventually did. He sent a champagne glass to replace the broken wine glass. However, he quickly corrected that and sent me a wine glass. I would say, you have to be extremely patient and persistent with this company, but they will fix things. The glasses are gorgeous! Exactly what I expected. Now, fingers crossed, they don’t forget to send me back the champagne glasses I ordered.

I Know I’m In the Minority Here But

I know I’m in the minority here but I’ve had similar issues with slow customer service. Placed an order and haven’t heard anything for days. Finally cancelled it and got a refund in 2 weeks. It’s slow and in a world of Amazon and other retailers, I think we’re all a little spoiled. Will I shop with them again? Yes, but keep in mind that things will be slow.

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I Wish I Had Read the Reviews Earlier: Burkedecor.com

I wish I had read the reviews before ordering. Bought 3 counter stools and one of them didn’t come with tools! I don’t understand why they don’t check it carefully before sending it?! The worst thing is I can’t imagine how bad the customer service is!! I emailed and called several times but no one got back to me to provide any solution!! Without tools, this stool is just useless! If I don’t hear back from BarkDecor within this week, I will dispute it with my credit card company.

If I Could Give This Company a Big Fat

Checking in for an update on Burke Decor! If I could give this company a big fat zero. I ordered a glass shelving unit that was broken but didn’t find out it was broken until a month or so after my contractor had to install it. This company refused to give credit, replacement or anything to make good on this site on a 5-day return policy which is insane for a furniture decor company.

Ordered Scones 20 Days Ago

Ordered sconces 20 days ago and they will not return multiple emails or answer customer service phone calls. I finally waited 35 minutes for a customer service representative to respond and she told me that she had no clue where the sconces were or if they had been shipped or not, but that she could not cancel the order. I had to dispute with MX to get a response from Burke. Ironically, once I received notification from the credit card company that they had contacted Burke, the scones appeared a week later. Save yourself time and headaches and don’t order from this company.

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FAQs on Burkedecor.com

What is the annual revenue of Burke Decor?

In the United States furniture and appliances market, burkedecor.com is ranked #228 with >US$30m in 2021.

What is the corporate name of Homelane?

Home vista Decor & Furnishings Pvt. Limited

Who Owns Burke Decor?

Erin Burke – Founder:

Erin Burke – Founder and President – Burke Decor Inc.


How do I return my product?

5 steps of a typical in-store product return process:

  • Step 1: Verify the product return request.
  • Step 2: Create a return request.
  • Step 3: Payment Process and Full Refund.
  • Step 4: Complete an in-store product return.
  • Step 5 (Optional): Return the item to inventory.

How do I return an online order?

Read four tips to follow while sending back returns online:

  • Read the store’s return policy. Before purchasing anything, carefully read the store’s policy on how to return anything ordered online.
  • Keep original packaging.
  • Take pictures of any damage or defects.
  • Begin the return process as soon as possible.

How do I return a product?

Bring the item to the store with all original packing materials and accessories. Identify why you want to return the item. Before returning the item to the store, you must know why you want to return the item; For example, you bought the wrong item, you no longer need it, or it does not work.

What is the profit margin for home decor in India?

Another advantage of starting a home decor business is its high-profit margin. You can keep your profit margin at least 20-25%.

Who spends the most on home decor?

The results are striking, clearly influenced by both access to money and cultural norms. Looking at the Earth as a whole, the Swiss are the most willing to open their wallets for home decor items, spending $1,158.71 per person each year.

What is the profit margin for home decor?

The profit margin on home decor ranges from 20% – 45% depending on the price of the product. If you want to become popular quickly, I suggest you start with an online store and promote it offline as well. Keep the margin low in the beginning so that you can attract more buyers.

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