www.t-Mobile.com, t-Mobile Takes Top Spot in Customer Care by J.D. Power for the 10th Consecutive Time

www.t-Mobile.com:- Putting customers first once again drives Un-carrier to the top. Today, JD Power ranked T-Mobile (NASDAQ: TMUS) first among mobile network operators in the 2022 U.S. Wireless Customer Care Mobile Network Operator Performance Study Volume 2 for the 10th time in a row for brand care, retail, and digital teams. One win and the customer. The study, which evaluates experiences across six service platforms: store, phone, website, app, social media and text, reveals a T-Mobile score of 816 points, which is 26 points higher than the segment average.

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“T-Mobile’s 10th consecutive first-place finish is a testament to our focus on delivering exceptional customer experiences, and this win only inspires our team to aim even higher!” John Freer, president of T-Mobile Consumer Group, said. “At T-Mobile, we are committed to providing our customers with the best network, value and experience. Because people have enough to worry about these days – their wireless service and the support that comes with it should be easy, and there should be a bright spot in their day here as well.”

T-Mobile’s Metro Terms and Conditions of Service

Metro by T-Mobile. We are glad that you have chosen us as your wireless carrier. Please use this page as a reference for questions about your service and the terms and conditions of service that govern the service(s) you purchase from us. These Terms and Conditions of Service (“T&C”) apply to all equipment and wireless services we provide to you and consist of several parts, which may be amended from time to time:

T-Mobile’s Metro Terms and Conditions of Service
E-Wallet Terms and Conditions
start of service form
your rate plan
T-Mobile Privacy Notice
Our Online Terms of Use
Our Wi-Fi Terms of Use
Metro Open Internet Transparency Disclosure by T-Mobile
Metro WEB Terms of Use

Terms and conditions relating to any additional features you may choose or be included in your rate plan, including but not limited to:

  • Metro411 Terms of Use
  • MyExtras Terms of Service
  • Premium Handset Protection®Terms & Conditions
  • Our international long distance terms and conditions

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T-Mobile’s Metro

If the terms and conditions relating to any feature chosen by you or included in your rate plan conflict with these terms and conditions, your rate plan shall govern. You accept our Terms by doing any of the following: (a) giving us a written or electronic signature or confirmation, or telling us orally that you accept our Terms and Conditions; (b) activating the use or payment of the Service or Device; or (c) opening the device box. You also agree to the Terms and Conditions of Service and use relating to any feature(s) that you may opt for or that may be included in your rate plan. By accepting our Terms and Conditions, you agree to the following (see our full Terms and Conditions below for all terms):

  • You waive your right to a jury trial in disputes with us.
  • Your disputes with us will be decided by arbitration or small claims court.
  • You waive your right to institute or participate in a class action lawsuit against us.
  • You will provide us with accurate information about yourself.
  • We may communicate with you from time to time about our service.
  • You will pay all taxes and regulatory fees, even if your rate plan includes taxes and regulatory fees.
  • We may terminate your service if you fail to make timely payments for our service or violate the Terms and Conditions in any way, including abuse of service or violation of applicable laws.

T-Mobile’s Metro Terms and Conditions of Service: www.t-Mobile.com

Thank you for choosing Metro by T-Mobile. Please read these Terms and Conditions of Service (“T&Cs”), which contain important information about your relationship with us, including the mandatory arbitration of disputes between us rather than by class action or jury trial. By accepting these terms and conditions, you will be bound by these provisions.

With whom is this agreement?

These Terms and Conditions are an agreement between you and us, T-Mobile USA, Inc., and our controlling subsidiaries, assignees, and agents (“us”, “us”, “our” or “Metro by T-Mobile”) There are compromises. There is a compromise.

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How do I accept these Terms and Conditions?

You accept these Terms and Conditions by doing any of the following:

  • giving us a written or electronic signature or confirmation, or telling us orally that you accept;
  • Activate, use or pay for the Service or Device; either
  • Open the Device box.
  • If you do not wish to accept these Terms and Conditions, do not do any of these.

When you accept, you are telling us that you are of legal age (meaning that you are either legally independent, or have reached the age of adulthood defined in your jurisdiction) and that you have entered into a contract who is able to enter. If you accept for an organization, you are telling us that you are authorized to bind that organization, and the reference to “you” in these Terms and Conditions may mean the organization.

Are There any Other Conditions that Apply to me: www.t-Mobile.com

Yes. Your “Agreement” includes these terms and conditions, additional terms found in your rate plan, your data plan, the service initiation form, the terms and conditions of any additional features you choose and the provisions of these terms and conditions. Sections marked “*” continue even after the termination of our contract with you.

You should be aware that our Privacy Notice, located at www.T-Mobile.com/privacy, and the Open Internet Policy, located at www.metrobyt-mobile.com/openinternet, apply to your use of our products and services.


How Do I Resolve Disputes With T-Mobile With Metro?

By accepting these Terms and Conditions, you agree to participate in binding arbitration or small claims dispute procedures (unless you opt out) and jury trial and action suit through any class with us. relinquishing their rights to resolve the dispute. For additional terms and conditions governing the dispute between us, including the fees determined by you on your account, choice of law, disclaimer of certain warranties, limitations of liabilities and your indemnity obligation, see “Dispute Resolution” below. with respect to other conditions”.

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FAQs on WWW.t-Mobile.com

How do I check my T-Mobile bill?

Open the T-Mobile app or log in to your T-Mobile account online. Select Bill.

Does T-Mobile offer free phone upgrades?

Now is a good time to upgrade. With Jump! You can upgrade as you find a device with a bigger screen, better camera, more memory, www.t-Mobile.com or other new features. Simply trade in your eligible device, and T-Mobile will cover the rest of your device payment for up to half the cost of your device – no waiting.

How do I log in to my T-Mobile account?

log in:

On the ‘Welcome Screen’, enter your phone number or email and My T-Mobile password.
Select Login. If you don’t have a T-Mobile ID, select Get T-Mobile ID. Enter your registration information and select Next.
You will be taken to the home page of the app.

How can I pay my bill online?

Paying online through your bank:

  • If you don’t already have an account, create one online on your bank’s website or app.
  • Once you’re logged in, look for the “Bill Pay” link and create a profile (called a “payer”) for each company you want to pay.
  • Enter how much you want to pay to the company and on what date.

Do you have to turn on your old phone while upgrading?

You basically have two options when it comes to your old phone: you keep it or you leave it. Anyway, this is the basis of it. If you decide to keep your device, you at least have a back-up plan in case something happens to your new phone.


What is the T-Mobile Upgrade Fee?

Starting in June, T-Mobile will increase its activation and upgrade the support fee from $30 to $35, according to a support document circulated to T-Mobile employees and reviewed by The Desk.

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Does it cost money to upgrade your phone?

Depending on the condition of your current phone, whether you own it directly, which unit you choose to sell it for, and who your carrier is, www.t-Mobile.com an upgrade may cost you a few hundred dollars, or it may cost you a few hundred dollars. One can be as many as a thousand.

How do I pay on my phone?

Set up a payment method for contactless transactions:

  • Open the Google Wallet app.
  • At the top, tap the card you want to use. You may have to swipe to find it.
  • Look for the message on top of your card: ‘Hold for reader’. Your card is ready to be tapped to pay. ‘Card not set’.

Why can’t I log in to my T-Mobile account?

Make sure your browser is up to date. If possible, try a different browser. Try a different computer or device. If it’s only on one device, www.t-Mobile.com there may be a problem with the device settings.


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