Optimalprint.co.uk:- OptimalPrint.com has a rating of 1.9 stars out of 10 reviews, indicating that most customers are generally dissatisfied with their purchases. OptimalPrint.com is ranked 80th among photo printing sites. OptimalPrint provides you with quality print products at 50 to 90% less than the full costs of your current options. Optimalprint.co.uk We aim to provide the most cost-efficient printing equipment to individuals as well as companies across the country. We ship to most countries in the world (except the North American market).
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Received Damaged Product
I ordered 2 foam prints to display on an easel for my wedding. 1 came right and used. The second completely tilted the whole picture in several places. Of course, that meant I couldn’t use it for my wedding. I have tried to get my refund twice. They keep telling me that I can get a reprint (this is useless to me as my marriage is over now). The “customer service” in the chat is a bot, even though they pretend they are a live agent. They will often “disconnect” and you will have to repeat the story with a new “agent”. Useless and so disappointing.
Nice Surprise: Optimalprint.co.uk
I researched somewhere to get canvas art printed for birthdays. It was ridiculous the price all the big-name brands were charging! So when I found OptimalPrint, I was a little sceptical because of how much they discounted the price. Even with express shipping, the total turned out to be only a fraction of the other company’s prices.
The canvas arrived quickly, which I was very happy about as it arrived in time for my birthday. It was also carefully packed. And it looks perfect! So far, I have nothing but great things to say. My only potential concern is how well and long the paint will last, so hopefully, the cheap price isn’t a reflection of that. But it still looks great.

Dozer Self-Create Site. Doesn’t Print as Shown, The Preview is Correct. Will not Honour Refund Terms
OptimalPrint will not offer refunds, although it states that it will on its site. He cut off the top and bottom of the poster. No one is checking these and they should not have been sent. Their excuse was, I didn’t order the right size, who would have known? Also, they say it must have shown on the preview and it definitely didn’t. No mention of margin out of size, and no email to say it needs to be resized. They want your money and they are locked out and they don’t meet their refund terms.
Crash. Unspecified Design Restrictions
After the website crashed and I had to redo my entire photobook, I was then informed that I could not add a cover page at the end of populating a book. I’ll have to start over. Optimalprint.co.uk what a joke! Their site is slow. The Costco Photo Center is very easy to use I can add a photo to the back cover, and I can add photos in any order without crashing the website. Terrible waste of a day.
Tip for Consumers:
After the website crashed and I had to redo my entire photobook, I was then informed that I could not add a cover page at the end of populating a book. I’ll have to start over. what a joke! Their site is slow. The Costco Photo Center is very easy to use I can add a photo to the back cover, and I can add photos in any order without crashing the website. Terrible waste of a day.
Unwilling to Rectify the Delay in Delivery: Optimalprint.co.uk
Avery posted a delivery delay on January 5th for an order that was supposed to be delivered by January 11th. When I contacted OptimalPrint on Jan 13th their response was simply “Contact us again if you haven’t received it in 2-3 days and we will issue a reprint”. If I had contacted him 2-3 days back I think he would have issued the reprint by now. I understand that companies can’t control what Avery does, but they either have to stop using Avery or be prepared to fix things when they inevitably go wrong. Can’t comment on product quality etc as I haven’t received it.
Great Quality
So far I’ve only ordered two items from Optimal, a large canvas and a very large foam-backed print today. Both arrived within four days of ordering, both well packaged and both very high quality, I’ve had several Printer products over the years and these are the best I’ve ever had. I think the main point is that if you send good-quality files you will get a great result. Will order again.

Shocked by Some of the Negative Reviews
Shocked by some of the negative reviews here on TBH! I’ve only been ordering from OptimalPrint for the past few weeks, and have ordered from various other online printing services, and Optimal has been top-notch every time. From making my prints to purchasing to the delivery, the entire process is done within a week. I use Optimal to print greeting cards for my business, and I order a batch of 10 every time. There have been a few occasions where the print looked a bit blurry, but those turned out to be testers or the ones I sent to friends/family. Discounts are always the cheapest too. Overall, really happy with Optimum and continue to use it as my main source for printing my products on OhWigi 🙂
First-Class Service: Optimalprint.co.uk
fast shipping. good value Oh, and on a previous order that went missing (a neighbour took it by mistake and before I found out) OptimalPrint customer services offered to replace it for free. All round is excellent.
Received My Order
I ordered thank you cards, which arrived on time and were of good quality. Unfortunately, a week later I got 4 more deliveries of cards/invites etc for other people in my house. I contacted the company and they couldn’t really give me a reason why this happened. Optimalprint.co.uk Probably won’t use OptimalPrint again as they don’t seem to be very careful with personal details and photos.
Birthday Present
In good time for her husband’s birthday, ordered a photo book for him as a 60th birthday present. The product still looks exactly as Avery expected. I contacted you guys multiple times and I was told to wait till the actual day of my husband’s birthday to see if he has come. As this did not happen, I again contacted you guys and was told that the book would be reprinted which it was and was received several days later. Not having it for my husband’s birthday was extremely disappointing.
FAQs on Optimalprint.co.uk
Who is the owner of OptimalPrint?
OptimalPrint is part of Gelato, a company headquartered in Norway that connects families, global companies and creative professionals with carefully selected print houses around the world.

Does OptimalPrint print photos?
At OptimalPrint, we see to it that all of our gifts are made with the highest quality materials and attention to detail. Whether you choose a classic photo print, mug or calendar, it will be printed using advanced printing techniques and the finest inks, sure to stand the test of time.
What file formats does OptimalPrint use?
Supported file formats include JPEG and PDF (one file per page). The actual size of the card is provided when you choose the size and format (below the ‘Upload your design’ thumbnail).
Who is the CEO of Optimal Print?
Heinrich Müller-Hansen:
In most cases, we save our customers more than 50% of their printing costs,” says Henrik Müller-Hansen, CEO of OptimalPrint.
Can I email it directly to the printer?
Overview. Email to Print allows users to print their documents by emailing them to a specific address. No client software or drivers are required, providing your organization with an easy way to print from any device that sends email.
How do I send emails to the printer?
Print email messages:
- Select the message you want to print.
- At the top of the page, select > Print.
- A preview of your message will open in a new window. At the top of the window, select Print.
- In the Print dialogue box, select the printer options you want, and then select Print.
How do I upload a photo for Optimum Print?
Uploading and customizing images is an easy task. Optimalprint.co.uk Select the appropriate card from our list of products and click on the image icon to the right of the card to add the image to your PC. On a smartphone or tablet, simply touch the marker on the photo (sample photo).
Can FreePrints sell my photos?
The Services and Products are for your personal use only. You may not reproduce, duplicate, copy, sell, resell or otherwise exploit any part of the Services or Products except as permitted by these Terms, and you may not access or use the Services for any commercial purpose.
How many free print photos do you get?
You can order up to 45 individual 6×4 (15×10 cm) photo prints per calendar month for free, which means you can order up to 500 6×4 prints per year! You can also earn up to 17 bonus prints per month by inviting and sharing with friends or family.
What is the optimum print photo quality?
Photos in the range of 150–300 dpi will often print with good quality, while photos with less than 150 dpi or more than 300 dpi will print with poor quality. Always make sure that you select the highest-resolution version of the photo you have.
Can I upload my own design for optimum print?
With optimumprint.com, you can upload your own design and take advantage of our very low prices. Note that we do not support online editing support. Once you have selected one of our products, you can find templates under the “Design with Logo” section that allow full design upload.
SRUTI